Return Policy
Effective Date: August 13, 2026
At Taj Trendz, we want you to be satisfied with your purchase. If you receive an eligible item that is damaged, defective, incorrect, or otherwise qualifies under this policy, you may request a return or replacement.
1. Return Eligibility
To be eligible for a return, the following conditions generally apply:
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The return request must be made within 7 days of delivery.
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The product must be unused and in its original condition.
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The product should be returned with its original packaging, tags, accessories, and any other items included with the order.
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Proof of purchase or order details may be required.
Products that have been used, damaged after delivery, altered, or returned without their original packaging may not be eligible for return.
2. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Taj Trendz as soon as possible after delivery.
We may request photographs, videos, or other information to verify the issue. Once the issue is reviewed and approved, we may offer a replacement, return, or refund, as applicable.
3. Non-Returnable Items
Certain products may not be eligible for return due to their nature, hygiene requirements, customization, or other applicable restrictions.
Any product-specific return restrictions will be communicated on the relevant product page or at the time of purchase.
4. Return Shipping
If the return is due to a damaged, defective, or incorrect product, Taj Trendz may provide an appropriate return solution.
For returns requested for other reasons, the customer may be responsible for applicable return shipping costs, subject to the terms shown at the time of purchase.
5. Refunds
Once a returned product has been received and inspected, we will determine whether the return meets the requirements of this policy.
If approved, the applicable refund will be processed through the original payment method or another appropriate method, depending on the circumstances.
The time required for the refund to appear in your account may depend on your payment provider or bank.
6. Exchanges
Where available, eligible products may be exchanged for another item or replacement. Exchange availability may depend on product stock.
7. Cancellation
If you wish to cancel an order, please contact Taj Trendz as soon as possible. Cancellation may not be possible once an order has been processed or shipped.
8. Return Request Process
To request a return, please provide your order details and briefly explain the reason for the return. Additional information or photographs may be requested where necessary.
9. Policy Changes
Taj Trendz reserves the right to update or modify this Return & Refund Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact
For questions regarding returns, replacements, or refunds, please contact Taj Trendz through the contact options available on our website.